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Hi, Yvonne
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New on menumiz
FAQ
Our goal is to make the order process easy and convenient for you. Scan to Order will enable you to order directly from your menumiz app when dining in, with a simple scan of a QR code!
If you’re not able to scan the QR code, you may be facing one of the following issues:
- You did not download the menumiz app to use the in-app scanner.
- You did not update your menumiz app to the latest version.
- The restaurant has not been activated for this service.
- The QR code may be invalid. Please inform the restaurant so that they can report the issue to menumiz.
If the issue persists, please raise it to the restaurant so that they can report it to us.
We are sorry that your order isn’t as expected! Please rate your restaurant to give feedback about your food quality.
Your feedback will be used to improve the service quality of the restaurant so that this will not happen to someone else.
If you’re facing a booking error, please check if you have placed concurrent orders from self-pickup or dine-in.
Do note that you can only place a maximum of 1 concurrent food orders at any given time.
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